Privacy Policy Details
Information We Collect
We may collect personal information that you provide to us when you place an order, create an account, contact our team, subscribe to our newsletter, or interact with our website.
This may include your name, email address, phone number, billing address, shipping address, order details, payment-related information, and any message or enquiry you send to us.
How We Use Your Information
We use your information to process orders, arrange delivery, respond to enquiries, provide customer support, improve our website and services, manage promotions or newsletters, and communicate with you about your order or Mamami-related updates.
We only use your personal information for legitimate business purposes related to our products, services, website, and customer support.
Sharing Your Information
We may share necessary information with trusted service providers who help us operate our business, such as payment providers, delivery partners, website service providers, email service providers, marketing platforms, or customer support tools.
We do not sell your personal information to third parties.
Cookies & Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand website traffic, support online shopping features, and improve your browsing experience.
You may manage or disable cookies through your browser settings. However, some website features may not function properly without cookies.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, disclosure, alteration, or destruction.
However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with legal or accounting requirements, resolve disputes, and support business operations.
Your Rights
You may contact us to request access to, correction of, or updates to your personal information, subject to applicable laws and verification requirements.
You may also contact us if you wish to withdraw consent for certain communications, such as marketing emails, where applicable.
Third-Party Links
Our website may contain links to third-party websites, platforms, or services. Mamami is not responsible for the privacy practices, content, or policies of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Updates to This Policy
Mamami may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements.
Any updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact our customer support team.
Email: wecare@mamami2u.com
Phone: +603 5166 8168
Support hours: Monday to Friday, excluding public holidays, from 10:00am to 5:00pm.